since 1938

Terms of use


Legal Representative

Name of the legal representative: Marcel Zufferey
Address: Avenue Sainte-Luce 1, Lausanne
Phone: 021 320 23 61
Email: direction@elite-lausanne.ch

Commercial Register

Company name: Hôtel Elite SA
Commercial register number: CHE-286.943.876
Registration authority: Fiduciaire Favre Révision SA
VAT number: CHE-286.943.876 TVA

The Hotel Elite respects your desire to protect your privacy. Therefore, we take the protection of your personal data very seriously, such as your name, date of birth, postal and email address, phone number, etc. This data protection notice governs the collection, processing, and use of your personal data and applies to both past and future personal data.

When managing your information, we take into account the applicable legal provisions for privacy protection and the following principles:
We do not only collect your personal data when you use the website to make a reservation; information such as that transmitted by your internet browser may also be collected when you do not enter personal information, but in an anonymous form.
This includes:

  • Your IP address
  • Access dates and times
  • Time zone with GMT time
  • Visited pages
  • Access status / HTTP status code
  • Data volume transmitted for each operation
  • Website from which the request originates
  • Browser
  • Operating system and its interface
  • Language and version of your browser


We observe the principle of data avoidance and minimization. This means that we will collect, process, and use as little personal data as possible. However, some data is necessary for processing the reservation (name, first name, email, credit card number, phone number); others are mandatory (passport number, date and place of birth, address...) and required by the police. Therefore, you cannot escape these contractual obligations related to the reservation of a room at the Hotel Elite.


We will only collect, process, and use your personal data if necessary to support, implement, or terminate a contractual or similar customer relationship.
In all other cases, we will only collect, process, and use your personal data after obtaining your prior consent.

You can withdraw your consent at any time. Upon receiving your withdrawal request, your data will be deleted. Any request for data deletion must be sent to the following email address: info@elite-lausanne.ch, along with proof of your identity.


While you browse the pages of our website, personal data may be processed automatically. In general, this data includes your internet service provider's name, your IP address, the browser you are using, your operating system, the web pages you visited on our site, and the website from which you accessed our site.
In all the above cases, the processing of this data is done automatically and anonymously, meaning it is impossible to assign and therefore identify any individual from this data.


A cookie is a small data file that most websites write to your hard drive when you visit them. The only personal information a cookie can obtain is the information that the user provides. A cookie cannot read data from your hard drive or read cookies created by other sites. However, cookies enhance the performance of our website in many ways, including by allowing us to optimize your customer experience.
Our website uses cookies so that we can better serve you. It uses visitor tracking software that uses cookies to track information about how visitors come to the site, the pages they visit, and other actions visitors take on the site. These data are then used to improve the user experience on the site. All user data collected in this way is anonymous.

If you wish, you can refuse cookies by disabling them in your internet browser settings. You do not need cookies enabled to use our service. Most browsers are set by default to accept and retain cookies.

However, you can configure your browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it or not. For more information, please refer to your internet browser's online help documentation.


The collection, processing, and use of personal data are carried out by ourselves or by service providers authorized by us. In the latter case, we will ensure that these service providers adhere to the relevant legal regulations for data protection and the obligations arising from this Data Protection Declaration. The sending of products, promotional support, participation in contests, for example, may involve the use of service providers.
In all other cases, no third parties will have access to your personal data. We will not sell your data and will not use them for other purposes. Your data will only be processed and transmitted to government authorities, in particular, if we are required to do so by obligation or within the framework of legal or judicial requirements.


We have strengthened technical and organizational measures to protect your data against accidental loss, theft, or unauthorized use, unauthorized or accidental destruction, falsification, or any other unauthorized processing.


Collecting personal data from individuals under 15 years of age is not our goal. If by any chance we discover that such data has been recorded without the permission of parents or legal guardians, this data will be immediately deleted.


You have the right to request information about your personal data processed by us, to have them corrected or completed, to object to their processing, or to demand their deletion.

Unless you intervene, we will delete your personal data when the corresponding commercial purpose ceases to apply or when relevant legal data protection regulations require it. For example, we will delete data collected for a contest if you have not consented to their collection, processing, and use for other purposes. In the case of given consent, we will delete your data after receiving your withdrawal request.

Upon request, we will fully or partially block your personal data. With regard to this arrangement, you can specify the duration of the period during which we must suspend their processing. As far as technically and legally possible, you will have the option to exclude your data from certain uses.
Any request regarding your data collected and processed by us must be sent to the following email address: info@elite-lausanne.ch, along with proof of your identity.


This data protection declaration may be updated, modified, supplemented, or completely revised by us, at our sole discretion and without notice. By using our website, you have accepted these updates.


To receive information about your personal data, provide updates to them, request their deletion, or for any other question about their processing, you can contact us at the following address:
Hotel Elite Avenue Sainte-Luce 1 1003 Lausanne – Switzerland Email:

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